If you’ve ever wondered how you would access your funds if something happened to your face, this feature is for you. 

The face verification technology used in Zengo should work even as your face changes naturally over time. If you gain or lose weight, start wearing eyeglasses, grow out your hair or beard, or grow older, you should still be able to access and restore your Zengo wallet. 

But in the unlikely event that your face changes suddenly and drastically (e.g. in an accident), you can use an additional 3D FaceLock to access your funds. We’ve considered this unthinkable scenario and provided a safe and simple solution. 

We recommend adding a close family member or friend — someone who you trust and is easily accessible. 

To add an additional 3D FaceLock :

That’s it! Now you can enjoy a little more peace of mind with your crypto 😌

No. The additional 3D FaceLock can only be used on your device. More specifically, you still need all three factors for your recovery kit — access to your email account, the recovery file on your personal cloud service, and face verification. Face verification alone cannot grant access to your account or funds.

Exactly how you use your primary 3D FaceLock, if you ever delete the Zengo app or switch devices, you need to restore your wallet. You’ll go through the regular restore process in the app, and when it comes time to scan your face, you can use your own 3D FaceLock or your additional 3D FaceLock. 

Done. Your additional 3D FaceLock is now removed.