# Zengo Help Center

> Zengo Help Center — How can we help you?

## About Zengo

- [What is Zengo, and why is it secure?](http://help.zengo.com/en/articles/2603600-what-is-zengo-and-why-is-it-secure.md)
- [In one sentence, why should I use Zengo?](http://help.zengo.com/en/articles/2830561-in-one-sentence-why-should-i-use-zengo.md)
- [What does keyless mean?](http://help.zengo.com/en/articles/2830624-what-does-keyless-mean.md)
- [How is Zengo different from other wallets?](http://help.zengo.com/en/articles/2603603-how-is-zengo-different-from-other-wallets.md): there are many wallets to chose from but what makes Zengo so much better is its superior security and unparalleled user experience.
- [Do you plan on fundraising through an ICO or STO?](http://help.zengo.com/en/articles/2830576-do-you-plan-on-fundraising-through-an-ico-or-sto.md)
- [Why is Zengo not available in my country to download?](http://help.zengo.com/en/articles/2830575-why-is-zengo-not-available-in-my-country-to-download.md)
- [Is Zengo open-source?](http://help.zengo.com/en/articles/2830572-is-zengo-open-source.md)
- [Open Source Licences](http://help.zengo.com/en/articles/5190969-open-source-licences.md)
- [How to Transfer NFTs to and from Your Zengo Wallet](http://help.zengo.com/en/articles/7001642-how-to-transfer-nfts-to-and-from-your-zengo-wallet.md): a step-by-step guide on how to transfer securely and simply your NFTs.
- [How to force quit the app on iOS](http://help.zengo.com/en/articles/3035874-how-to-force-quit-the-app-on-ios.md): How to restart the ZenGo app on iOS
- [How to buy and sell crypto on Zengo](http://help.zengo.com/en/articles/3183783-how-to-buy-and-sell-crypto-on-zengo.md)
- [How do I secure my transactions with my Smartphone biometrics?](http://help.zengo.com/en/articles/2603634-how-do-i-secure-my-transactions-with-my-smartphone-biometrics.md)
- [How do I deposit crypto into my Zengo wallet from another wallet or exchange?](http://help.zengo.com/en/articles/2603624-how-do-i-deposit-crypto-into-my-zengo-wallet-from-another-wallet-or-exchange.md)
- [How do I send or receive cryptocurrency from my Zengo wallet?](http://help.zengo.com/en/articles/2603632-how-do-i-send-or-receive-cryptocurrency-from-my-zengo-wallet.md)
- [How can I be sure my account is correctly synced?](http://help.zengo.com/en/articles/2830615-how-can-i-be-sure-my-account-is-correctly-synced.md)
- [How do I recover my Zengo account if I change my phone or delete the app?](http://help.zengo.com/en/articles/2603682-how-do-i-recover-my-zengo-account-if-i-change-my-phone-or-delete-the-app.md)
- [What is Zengo's Recovery Kit](http://help.zengo.com/en/articles/2603673-what-is-zengo-s-recovery-kit.md)
- [How to transfer your Zengo account from iOS to Android and vice-versa](http://help.zengo.com/en/articles/6933469-how-to-transfer-your-zengo-account-from-ios-to-android-and-vice-versa.md): Transferring you Zengo account from iOS to Android and vice versa
- [How to delete your Zengo account](http://help.zengo.com/en/articles/4990212-how-to-delete-your-zengo-account.md)
- [How to Personalize Your Zengo Experience with Dark and Light Themes](http://help.zengo.com/en/articles/8056877-how-to-personalize-your-zengo-experience-with-dark-and-light-themes.md)
- [How to Change Your Primary and Secondary Emails in Zengo](http://help.zengo.com/en/articles/8948540-how-to-change-your-primary-and-secondary-emails-in-zengo.md)
- [How to Set Up Google Wallet or Apple Pay](http://help.zengo.com/en/articles/8962812-how-to-set-up-google-wallet-or-apple-pay.md)
- [How to use ETH staking with Zengo wallet](http://help.zengo.com/en/articles/9094344-how-to-use-eth-staking-with-zengo-wallet.md)
- [How can I manage USDT transactions across TRC20, ERC20, and other networks?](http://help.zengo.com/en/articles/13867814-how-can-i-manage-usdt-transactions-across-trc20-erc20-and-other-networks.md): Learn how to safely send, receive, and swap USDT across different blockchain networks such as TRC20, ERC20, and TON. This guide explains network differences, swapping steps, and fee requirements to...

## Security

- [Am I protected from SIM-swap attacks?](http://help.zengo.com/en/articles/3001902-am-i-protected-from-sim-swap-attacks.md): Can an attacker use a SIM-swap attack to steal my Zengo funds?
- [How secure are Zengo's biometric verifications?](http://help.zengo.com/en/articles/2898755-how-secure-are-zengo-s-biometric-verifications.md): How safe are ZenGo's biometric backups?
- [How Zengo Security Model Works](http://help.zengo.com/en/articles/2603678-how-zengo-security-model-works.md)
- [Is Zengo safer than a hardware wallet?](http://help.zengo.com/en/articles/2830619-is-zengo-safer-than-a-hardware-wallet.md)
- [What happens if Zengo goes out of business?](http://help.zengo.com/en/articles/2830600-what-happens-if-zengo-goes-out-of-business.md)
- [What other security steps can I take to reinforce my security?](http://help.zengo.com/en/articles/2830621-what-other-security-steps-can-i-take-to-reinforce-my-security.md)
- [Tips to Identify Scams](http://help.zengo.com/en/articles/5573434-tips-to-identify-scams.md): How to spot common cryptocurrency scams
- [What is ClearSign, and how does it help you safely interact with apps?](http://help.zengo.com/en/articles/6281983-what-is-clearsign-and-how-does-it-help-you-safely-interact-with-apps.md): Learn how and why Zengo is creating a safe and secure user experience for interacting with decentralized Web3 applications.
- [What is ClearSign, and how does Forta help detect suspicious transactions?](http://help.zengo.com/en/articles/6668798-what-is-clearsign-and-how-does-forta-help-detect-suspicious-transactions.md)
- [Crypto Scam Alerts: How to spot and avoid them](http://help.zengo.com/en/articles/7976920-crypto-scam-alerts-how-to-spot-and-avoid-them.md): Recognizing and Avoiding Crypto Scams and Impersonations
- [How does swap work?](http://help.zengo.com/en/articles/4082376-how-does-swap-work.md)
- [What is an additional 3D FaceLock?](http://help.zengo.com/en/articles/3836341-what-is-an-additional-3d-facelock.md)
- [What is Zengo Earn?](http://help.zengo.com/en/articles/3728439-what-is-zengo-earn.md): Learn how you can earn interest and rewards on your crypto
- [How do Tezos rewards work?](http://help.zengo.com/en/articles/3611338-how-do-tezos-rewards-work.md)
- [What Bitcoin address formats does Zengo support?](http://help.zengo.com/en/articles/3123492-what-bitcoin-address-formats-does-zengo-support.md)
- [Does Zengo store my crypto assets?](http://help.zengo.com/en/articles/2830559-does-zengo-store-my-crypto-assets.md)
- [Which assets does Zengo support?](http://help.zengo.com/en/articles/2603677-which-assets-does-zengo-support.md): A comprehensive guide to the blockchains and networks supported by Zengo.
- [Can I use Zengo if my selfie camera is broken?](http://help.zengo.com/en/articles/2981103-can-i-use-zengo-if-my-selfie-camera-is-broken.md): How to use Zengo if your iPhone camera is broken
- [What is a blockchain explorer?](http://help.zengo.com/en/articles/2981037-what-is-a-blockchain-explorer.md): What is a blockchain explorer and how can you use it?
- [What devices does Zengo support?](http://help.zengo.com/en/articles/2920224-what-devices-does-zengo-support.md)
- [What happens if I lose my mobile device or my device is compromised?](http://help.zengo.com/en/articles/2830607-what-happens-if-i-lose-my-mobile-device-or-my-device-is-compromised.md)
- [What are network fees?](http://help.zengo.com/en/articles/2830626-what-are-network-fees.md)
- [What happens if someone sends me crypto while my phone is off/disconnected?](http://help.zengo.com/en/articles/2830560-what-happens-if-someone-sends-me-crypto-while-my-phone-is-off-disconnected.md)
- [How does Zengo calculate local currency values?](http://help.zengo.com/en/articles/2697608-how-does-zengo-calculate-local-currency-values.md)
- [Getting help anytime](http://help.zengo.com/en/articles/2603674-getting-help-anytime.md)
- [How to transfer from Metamask to Zengo?](http://help.zengo.com/en/articles/6867583-how-to-transfer-from-metamask-to-zengo.md): You can easily transfer your coins, tokens, and NFTs from Metamask to Zengo on ethereum \(mainnet\) and Polygon.
- [What is a wallet address, and how do I find it?](http://help.zengo.com/en/articles/6824194-what-is-a-wallet-address-and-how-do-i-find-it.md): A wallet address is what you will need to receive crypto in your wallet
- [New to crypto? Start here!](http://help.zengo.com/en/articles/4792152-new-to-crypto-start-here.md)
- [Zengo Pro: Your Complete Guide to the best crypto wallet protection](http://help.zengo.com/en/articles/8105588-zengo-pro-your-complete-guide-to-the-best-crypto-wallet-protection.md): Enhancing Your Digital Asset Security and Management: A Comprehensive Walkthrough of Zengo Pro Features
- [Fees and Transaction Limits in Zengo](http://help.zengo.com/en/articles/4839808-fees-and-transaction-limits-in-zengo.md)
- [Storing and Viewing NFTs on Zengo](http://help.zengo.com/en/articles/6803613-storing-and-viewing-nfts-on-zengo.md): NFTs are here! Learn how to view, manage and store your NFTs with the most secure wallet in Web3.
- [Using Polygon on Zengo](http://help.zengo.com/en/articles/6808424-using-polygon-on-zengo.md): Learn what is Polygon, how to secure Polygon assets in Zengo and how to acquire Polygon MATIC for fees
- [What is a BNB memo?](http://help.zengo.com/en/articles/3122513-what-is-a-bnb-memo.md): How to send and receive BNB in Zengo
- [Zengo Pro: Unlock the ultimate in secure self-custody](http://help.zengo.com/en/articles/8050327-zengo-pro-unlock-the-ultimate-in-secure-self-custody.md)
- [Legacy Transfer on Zengo: The Complete Guide](http://help.zengo.com/en/articles/8300147-legacy-transfer-on-zengo-the-complete-guide.md)
- [Zengo Pro: Tu Guía Completa para la Mejor Protección de Billetera Cripto](http://help.zengo.com/en/articles/8650095-zengo-pro-tu-guia-completa-para-la-mejor-proteccion-de-billetera-cripto.md): Mejorando la Seguridad y Gestión de tus Activos Digitales: Un Recorrido Integral por las Características de Zengo Pro,
- [Transferencia de Legado en Zengo: La Guía Completa](http://help.zengo.com/en/articles/8645553-transferencia-de-legado-en-zengo-la-guia-completa.md)
- [Tarifas y Límites en Zengo](http://help.zengo.com/en/articles/8644123-tarifas-y-limites-en-zengo.md)
- [Understanding Ethereum, Layer 2 \(L2\), and more network fees](http://help.zengo.com/en/articles/8975427-understanding-ethereum-layer-2-l2-and-more-network-fees.md)
- [Zengo Vaults](http://help.zengo.com/en/articles/9970650-zengo-vaults.md): Zengo Vaults is a powerful security feature that protects your funds from emergencies or potential attacks.
- [XRP Transactions- A comprehensive guide](http://help.zengo.com/en/articles/10750198-xrp-transactions-a-comprehensive-guide.md): XRP is designed for fast and low-cost transactions, and Zengo makes it simple to manage your XRP. This guide will walk you through sending and receiving XRP with your Zengo wallet, from addresses t...
- [Sign in with eToro](http://help.zengo.com/en/articles/15413164-sign-in-with-etoro.md): New sign-in options at Zengo
- [How to send your crypto from BitMax to Zengo](http://help.zengo.com/en/articles/2892292-how-to-send-your-crypto-from-bitmax-to-zengo.md): Withdrawing cryptocurrency from BitMax exchange to your Zengo wallet
- [How to send your crypto from Coinbase and Binance to Zengo](http://help.zengo.com/en/articles/2892268-how-to-send-your-crypto-from-coinbase-and-binance-to-zengo.md): Withdrawing cryptocurrency from Binance and other exchanges directly to your Zengo wallet
- [How to send your crypto from OKEX to Zengo](http://help.zengo.com/en/articles/2892247-how-to-send-your-crypto-from-okex-to-zengo.md): Withdrawing cryptocurrency from OKEX exchange to your Zengo wallet
- [How to send your crypto from Kraken to Zengo](http://help.zengo.com/en/articles/2891975-how-to-send-your-crypto-from-kraken-to-zengo.md): Withdrawing cryptocurrency from Kraken exchange to your Zengo wallet
- [How to send your crypto from Huobi to Zengo](http://help.zengo.com/en/articles/2892125-how-to-send-your-crypto-from-huobi-to-zengo.md): Withdrawing cryptocurrency from Huobi exchange to your ZenGo wallet

## Prediction Markets

- [Prediction Markets in Zengo \(Powered by Polymarket\)](http://help.zengo.com/en/articles/15165503-prediction-markets-in-zengo-powered-by-polymarket.md): Zengo now lets you trade on real-world events directly from your wallet — no switching apps, no separate account. This article explains how prediction markets work, how they work inside Zengo, and ...
- [How to use Prediction Markets in Zengo](http://help.zengo.com/en/articles/15433942-how-to-use-prediction-markets-in-zengo.md)
- [What are Prediction Markets?](http://help.zengo.com/en/articles/15433891-what-are-prediction-markets.md)

## App Connect

- [What is App Connect \(WalletConnect\)?](http://help.zengo.com/en/articles/5982315-what-is-app-connect-walletconnect.md): Everything you need to know about connecting to decentralized applications with WalletConnect in Zengo
- [Can I use Zengo on my desktop computer?](http://help.zengo.com/en/articles/6876159-can-i-use-zengo-on-my-desktop-computer.md): Zengo is a mobile wallet but it can be used in a few ways on your computer.

## Troubleshooting

- [How to solve display issues with Zengo?](http://help.zengo.com/en/articles/3018926-how-to-solve-display-issues-with-zengo.md): What to do if the text is behaving oddly on your app
- [Is it possible to cancel a transaction?](http://help.zengo.com/en/articles/2830637-is-it-possible-to-cancel-a-transaction.md)
- [Can I adjust the gas limit for my transactions?](http://help.zengo.com/en/articles/2830635-can-i-adjust-the-gas-limit-for-my-transactions.md)
- [Why hasn’t my transaction arrived yet?](http://help.zengo.com/en/articles/2830632-why-hasn-t-my-transaction-arrived-yet.md)
- [Don't see what you're looking for?](http://help.zengo.com/en/articles/2830666-don-t-see-what-you-re-looking-for.md)

## Pricing, confidentiality and user agreement

- [Privacy Policy](http://help.zengo.com/en/articles/2603687-privacy-policy.md)
- [User Agreement](http://help.zengo.com/en/articles/2603688-user-agreement.md)
- [What personal information do you collect?](http://help.zengo.com/en/articles/2830564-what-personal-information-do-you-collect.md)

## Zengo Business

- [What is Zengo Business?](http://help.zengo.com/en/articles/13750750-what-is-zengo-business.md)
- [What can I do with Zengo Business?](http://help.zengo.com/en/articles/13750930-what-can-i-do-with-zengo-business.md)
- [What coins can I use in Zengo Business?](http://help.zengo.com/en/articles/13750934-what-coins-can-i-use-in-zengo-business.md)
- [How do I find my transaction history or export it?](http://help.zengo.com/en/articles/13750945-how-do-i-find-my-transaction-history-or-export-it.md)
- [How to Send a Transaction Securely with Zengo Business](http://help.zengo.com/en/articles/13750947-how-to-send-a-transaction-securely-with-zengo-business.md)
- [How to Receive a Deposit?](http://help.zengo.com/en/articles/13750959-how-to-receive-a-deposit.md)
- [Can I Buy or Swap with Zengo Business?](http://help.zengo.com/en/articles/13750965-can-i-buy-or-swap-with-zengo-business.md)
- [Setting Up a Team and Understanding User Roles?](http://help.zengo.com/en/articles/13750970-setting-up-a-team-and-understanding-user-roles.md)
- [What Is the Zengo Business App?](http://help.zengo.com/en/articles/13750977-what-is-the-zengo-business-app.md)
- [How Recovery Works and What’s Important to Know?](http://help.zengo.com/en/articles/13750983-how-recovery-works-and-what-s-important-to-know.md)