From iPhone (iOS) to Android
When you create an account on iPhone or iPad, your Recovery kit is stored by default on iCloud.
In order to recover an account created (originally on iPhone ) on Android, follow these easy steps:
1. Open Zengo on an iPhone with your original account (you may need to restore your account first if you already removed the app or changed your phone).
2. Sync the Recovery kit on Google Drive or Dropbox through the Security tab in Zengo.
3. On your Android phone, install Zengo and log in with the same email you used to create your account on your former iPhone.
4. Finalize the recovery using Google Drive/Dropbox and the Biometrics face scan.
You’re in 😃
From Android to iPhone (iOS)
On your iPhone, install Zengo and log in with the same email you used to create your Zengo wallet. You will get to your email a magic link to confirm.
Inside the Zengo app, connect to the same google drive account where you stored your recovery kit.
Finalize the recovery by performing the biometrics face scan.
In order to perform some action within the app, you will be asked to sync the recovery file to your iCloud.
You’re in 😃!