We provide a variety of services in the ZenGo app — some require fees and others are free to use. You will always be able to send, receive, and securely store your cryptocurrency in ZenGo free of charge, anywhere in the world, without limits.

Definitions

  • Network fee: Paid to the blockchain network operators. This fee changes over time-based on network conditions and is not paid to ZenGo. Note that network fees for ERC20 tokens are paid in ETH.

  • Processing fee: Paid to the operators of the buying, selling, and trading services. This is a % of the total transaction amount and varies by operator and asset.

  • Spread: Paid to the operators of the buying, selling, and trading services. This is the difference (usually a few %) between the spot market price and the order price and is used to cover volatility risk.

  • Local currency conversion fee: Paid to the operators of the service when you buy cryptocurrency in a local currency other than USD/CAD/AUD/EUR/GBP.

Fees and limits per transaction type

Receive crypto

Processing fee: 0%

Minimum: N/A

Maximum: N/A

Network fee: N/A

Send crypto

Processing fee: 0%

Minimum: N/A

Maximum: N/A

Network fee: Yes

Buy crypto with bank transfer (MoonPay, EU/UK only)

Processing fee: 1.99%

Spread: Usually a few %

Minimum: 85 USD/EUR/GBP

Maximum: Depends on your identity verification level

Network fee: Differs by blockchain and time

Local currency conversion fee: Yes, for non-USD/CAD/AUD/EUR/GBP currencies

Buy crypto with credit/debit card (MoonPay)

Processing fee: 5.99%

Spread: Usually a few %

Minimum: 85 USD

Maximum: Depends on your identity verification level

Network fee: Yes

Local currency conversion fee: Yes, for non-USD/CAD/AUD/EUR/GBP currencies

Buy crypto with PIX (Brazil only, Moonpay)

Processing fee: 5.99%

Spread: Usually a few %

Minimum: 85 USD

Maximum: Depends on your identity verification level

Network fee: Yes

Local currency conversion fee: No, BRL currency only

Buy crypto with credit/debit card (Coinmama)

Please see Coinmama’s fee schedule for information related to their fees.

Sell crypto (MoonPay)

Processing fee: 1.99%

Spread: Usually a few %

Minimum: 0.001 BTC, ETH: 0.01, BCH: 0.05, USDC: 30, USDT: 30

Maximum: 2k EUR daily, 10k EUR monthly

Network fee: Yes

Trade crypto (Changelly)

Processing fee: 0.5%

Spread: Up to 2%, for most pairs but can vary

Minimum: Differs by trading pair and market liquidity

Maximum: Differs by trading pair and market liquidity

Network fee: Yes

Deposit into Savings (Nexo)

Processing fee: 0%

Minimum/maximum: see article

Network fee: Yes

Withdraw from Savings (Nexo)

Processing fee: 0%

Minimum/maximum: see article

Network fee: Yes, except for one free withdrawal per calendar month.

Activate Tezos staking

Processing fee: 0%

Minimum: N/A

Maximum: N/A

Network fee: Yes

3rd party Defi and web 3 services

When you connect your ZenGo wallet to a 3rd party Dapp to manage a crypto asset, ZenGo does not charge any fee. You may be presented a network fee paid to miners. The trades and services you chose to use via app connect are not operated by or in ZenGo and ZenGo does not sell any coin or digital asset to you.

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