We provide a variety of services in the ZenGo app — some require fees and others are free to use. You will always be able to send, receive, and securely store your cryptocurrency in ZenGo free of charge, anywhere in the world, without limits.
Definitions
Network fee: Paid to the blockchain network operators. This fee changes over time-based on network conditions and is not paid to ZenGo. Note that network fees for ERC20 tokens are paid in ETH.
Processing fee: Paid to the operators of the buying, selling, and trading services. This is a % of the total transaction amount and varies by operator and asset.
Spread: Paid to the operators of the buying, selling, and trading services. This is the difference (usually a few %) between the spot market price and the order price and is used to cover volatility risk.
Local currency conversion fee: Paid to the operators of the service when you buy cryptocurrency in a local currency other than USD/CAD/AUD/EUR/GBP.
Fees and limits per transaction type
Receive crypto
Processing fee: 0%
Minimum: N/A
Maximum: N/A
Network fee: N/A
Send crypto
Processing fee: 0%
Minimum: N/A
Maximum: N/A
Network fee: Yes
Buy crypto with bank transfer (MoonPay, EU/UK only)
Processing fee: 1.99%
Spread: Usually a few %
Minimum: 85 USD/EUR/GBP
Maximum: Depends on your identity verification level
Network fee: Differs by blockchain and time
Local currency conversion fee: Yes, for non-USD/CAD/AUD/EUR/GBP currencies
Buy crypto with credit/debit card (MoonPay)
Processing fee: 5.99%
Spread: Usually a few %
Minimum: 85 USD
Maximum: Depends on your identity verification level
Network fee: Yes
Local currency conversion fee: Yes, for non-USD/CAD/AUD/EUR/GBP currencies
Buy crypto with PIX (Brazil only, Moonpay)
Processing fee: 5.99%
Spread: Usually a few %
Minimum: 85 USD
Maximum: Depends on your identity verification level
Network fee: Yes
Local currency conversion fee: No, BRL currency only
Buy crypto with credit/debit card (Coinmama)
Please see Coinmama’s fee schedule for information related to their fees.
Sell crypto (MoonPay)
Processing fee: 1.99%
Spread: Usually a few %
Minimum: 0.001 BTC, ETH: 0.01, BCH: 0.05, USDC: 30, USDT: 30
Maximum: 2k EUR daily, 10k EUR monthly
Network fee: Yes
Trade crypto (Changelly)
Processing fee: 0.5%
Spread: Up to 2%, for most pairs but can vary
Minimum: Differs by trading pair and market liquidity
Maximum: Differs by trading pair and market liquidity
Network fee: Yes
Deposit into Savings (Nexo)
Processing fee: 0%
Minimum/maximum: see article
Network fee: Yes
Withdraw from Savings (Nexo)
Processing fee: 0%
Minimum/maximum: see article
Network fee: Yes, except for one free withdrawal per calendar month.
Activate Tezos staking
Processing fee: 0%
Minimum: N/A
Maximum: N/A
Network fee: Yes
3rd party Defi and web 3 services
When you connect your ZenGo wallet to a 3rd party Dapp to manage a crypto asset, ZenGo does not charge any fee. You may be presented a network fee paid to miners. The trades and services you chose to use via app connect are not operated by or in ZenGo and ZenGo does not sell any coin or digital asset to you.