Buying crypto in ZenGo is as easy as it gets.

Below, we will provide answers to the following questions:

  1. What are the fees for crypto purchases on ZenGo?
  2. How long does it take for my purchase to arrive?
  3. What are the minimum and maximum purchase amounts?

What are the fees for crypto purchases?

Crypto purchase fees are based on the provider available in your location. 

ZenGo supports buying with Moonpay and Coinmama, and presents the relevant provider based on your geographic location.

Via Moonpay, the following fees apply based on the payment method of choice:

  • Credit/Debit cards (Visa, Mastercard, Apple Pay): 5.99%
  • Bank transfers (GBP, EUROS / SEPA): 1.99%

Please note that there is a minimum of  3.99 USD / EUROS / GBP.

*An additional fee may be added by Moonpay to cover local currency conversions when purchasing with a payment card

Fees will be clearly displayed before you confirm your purchase on Moonpay (as shown below)

If you are using Coinmama to buy crypto, the following fees apply:

Base fees:

👉 Buying: A fee of 3.9% is applied on top of Coinmama’s rate.

👉 Selling: A fee of up to 0.9% is applied on top of Coinmama’s rate.

Additional fees:

👉 Instant payment methods: credit card & debit card have an extra 5% fee

👉 SWIFT bank transfers: 20 GBP for orders below the minimum $1000

For more information on Coinmama’s fees, click here

How long does it take for my purchase to arrive?

With Moonpay, purchases made with credit cards generally take between a few minutes and half an hour to be processed and delivered but can take up to 10 hours if additional checks are required. 

Purchases made via a Bank transfer (SEPA/GBP) can take up to 3 days until your funds are wired and processed by your Bank. 

You'll receive a notification on your phone as soon as the purchase arrives in your ZenGo wallet.

For Coinmama users, instant transactions (credit/debit cards) are usually processed within 10 minutes. An additional 20-30 minutes will be required for the transaction to be confirmed on the blockchain and sent to your wallet. Bank transfers will take up to 3 days, as mentioned above.

What are the minimum and maximum purchase amounts?

When buying with Moonpay, the minimum purchase is $50 in the United States and 20 EUR everywhere else.

You can buy up to 50,000 EUR per month, with daily limits of up to 10,000 EUR with a credit card (on both EU and US) and 50,000 EUR via a bank transfer (EU only).

For more information on purchase limits based on your location, click here.

🔆 Temporary Disclaimer: The minimum purchase amount for ETH and ERC20 tokens has been temporarily raised from $50 to $500 due to very high gas prices.

For Coinmama users, 

👉 The minimum transaction amount (for buy and sell orders) is 50 USD (or equivalent). 

👉 The maximum transaction amount is $15,000 on level 1 (with a daily limit of $5000 on a credit card or $12,000 via wire transfer), with higher levels up to $1m. To upgrade, you will have to apply and provide additional information and documentation.

click here for more information.

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