While the ZenGo wallet has best-in-class security with no single point of failure, we have to remind you that absolute security never exists on the internet. We highly recommend you take the following additional steps to enhance the protection of your device, your email, and your cloud service.

  1. Always use 2FA: First, you should always use second-factor authentication (also known as “2FA” or “one-time password”) and a strong password to secure your email and iCloud accounts. Here are the guides to set up 2FA with Gmail, Yahoo Mail, Outlook, ProtonMail, Zoho and iCloud
  2. No mobile phone number, ever: We strongly recommend avoiding using a mobile phone number as a second factor. Instead, use known authentication services (like Google authenticator on iOS or Android or Authy).
  3. Always use device PIN/biometrics: You should always use a PIN or biometric security to protect your mobile device. Here is how to add a passcode and here’s how to add biometrics (Touch ID and Face ID).
  4. Never share a password: As a rule, never share your device passwords with anyone and avoid using the same password for multiple accounts. 
  5. Choose a password manager: ZenGo does not require any password, but if you ever need to remember multiple passwords we recommend avoiding using unprotected software (notes apps or text editors for example) and use a password manager instead (for example 1password, LastPass, or Dashlane). 
  6. Recovery options: You should also always make sure that your recovery options are set up for your email and iCloud account. Here is how to add this on Gmail, Yahoo Mail, Outlook, ProtonMail, Zoho and iCloud.

This isn’t a fully exhaustive list but it’s a good start. The more points of protection you enable on your accounts, the safer you’ll be. 

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