To deposit crypto into your ZenGo wallet, you can either receive it from another wallet or exchange, or purchase it right from the ZenGo app.

To receive from another wallet or exchange, you have two options:

  1. On the Home screen, swipe an asset to the left

  2. On the Home screen, tap an asset

You can then copy your wallet address to your clipboard or use it in the crypto app you want to deposit from. You can view your address QR code, too. You can then enter your address in a different wallet or exchange to send crypto to your ZenGo wallet. We'll notify you when it arrives.

No seed phrase import:

Note that ZenGo is a self-custodial secure MPC wallet removing private keys or seed phrases vulnerabilities.

You cannot import a seed phrase from another wallet like Metamask or coinbase wallet or trust wallet or rainbow in ZenGo. The way to have your funds from your former crypto wallet in ZenGo is by sending a transaction from your former wallet to ZenGo as described above

Important:

  1. if you deposit an Ethereum token (ERC-20), note that you will need Ethereum (ETH) to be able to withdraw this same token or send it to savings (if supported) or trade.

  2. We do not support layer 2 networks like arbitrum, BSC (binance smart chain), TRC20 and others.

To purchase crypto:

  1. Tap the "Buy" button on the Actions screen of a particular asset, or go to the Actions tab on your home screen and select "Buy".

  2. Select your asset and follow the instructions from our payment providers.

  3. Once your order is completed, you will receive the crypto you purchased directly into your ZenGo wallet and we'll notify you when it arrives.

Important: if you buy an Ethereum token (ERC-20), note that you will need Ethereum (ETH) to be able to withdraw this same token or send it to savings (if supported) or trade.

For more information on purchasing crypto, please refer to our website.

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