The Zengo Business app is only used to approve transactions. It is exclusively for Approvers and Admins.
For extra security, permission to use the app is only granted by the Zengo Business Administrator.
How to add an Approver to the Zengo Business App (for Admins):
Part 1: Assign a new Approver
In “Settings,” add a new user as “Approver” or reassign a current user with that role.
Once the new Approver logs into their Zengo Business account, proceed with Mobile App setup.
Part 2: Download the Mobile App and Authenticate
Admin contacts Zengo Business Support for the app download link.
Approver downloads the app and logs in using the same email address used in Zengo Business.
Admin approves the request in “App Access” under “Settings.”
Part 3: Sharing the Recovery File
Admin shares the organization’s Recovery File from their cloud drive with the new Approver.
The approver selects the Recovery File when prompted by the mobile app.
This is a one-time setup. Notifications must be enabled for transaction approval to work.